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Dear Valued Doctors Foster & Smith Pharmacy Customer:


As our Pharmacy business has continued to grow, we have decided to make some significant changes to provide you with better, faster service.


We are closing the Doctors Foster & Smith Pharmacy and, effective February 12, 2019, the Pharmacy Medications sold on the Doctors Foster & Smith website will be moved to the www.Petco.com website where you will be able to continue to order all your pet medications. Petco has partnered with Express Scripts Pharmacy to fill all your prescriptions for the orders you place on www.Petco.com.


On February 12, 2019, Doctors Foster & Smith will transfer your pet’s remaining refill and veterinarian records to Express Scripts Pharmacy to make sure you will be able to continue to place orders without interruption at www.Petco.com as you have with Doctors Foster & Smith in the past. As part of the transition, you will soon receive some exciting offers to introduce you to www.Petco.com and Express Scripts Pharmacy. You should know that your username and password will be active on www.Petco.com on February 12, 2019, to make this transition convenient for you. You should also know that you will continue to receive excellent customer service. If you have any questions about your pets’ prescriptions or about this transition please contact our Customer Service Team at 1-800-381-7179. When you begin to place orders on www.Petco.com, you will be able to contact the Petco/Express Scripts Pharmacy Customer Service Team at 1-877-738-6742.


Thank you for being a loyal customer. Petco and Express Scripts Pharmacy are committed to continuing to be your trusted source for all your pet medication, food and supply needs.

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